How much does each bundle weigh?
Each bundle weigh 3.5-4oz.
Do your hair extensions shed?
Our hair has minimal shedding, you will have to care for the hair like it’s your own in order for it to last.
How many bundles do you recommend for a sew in?
10”-12” only two bundles, we recommend our customers to use three or more bundles for a full sew in depending on how full and thick you like your hair.
Which shipping carrier do you use? And how can I track my package?
All packages can be tracked on the USPS site. https://www.usps.com
How long does your hair last?
Our hair will last up to 12 or 24 months depending on your care. Not properly caring for your hair extensions can cause damage to the hair extensions.
Can the bundles be colored?
This is %100 unprocessed virgin human hair, so yes it can be colored. However, we do recommend you consulting with a licensed colorist before coloring any hair extensions
Refund/ exchange policy?
When a refund is issued, refunds can take 5 – 10 business days to appear back on your card. Refunds can only be issued if the hair is in its original condition. We will only exchange items in its original state (as received). It must be unopened, unwrapped, unaltered, unworn, undamaged and all tags and packaging must be included. You are responsible for all shipping fees that you will be charged in order to ship the hair back.
What colors does the hair comes in?
Our virgin hair colors are dependent on donors and only come dark brown to light brown
Do you ship internationally?
We ship worldwide. Flat rate shipping starts at $25. International shipping can take 1 to 2 weeks! Please keep in mind all days including potential custom orders when checking out. Thanks!
How long does shipping and processing take?
All orders are processed and ship during business days only Monday –Friday. Please allow 3 – 5 business days for an order to ship after processing. For our custom wig units please allow 5 or more days for hand made wigs, clip-ins, tape-ins and other products.
Order processing takes 3 days.
Weekends and holidays do not count as business days or order processing days.